Research Areas
My research can be best described as "what happens if you introduce a technology to a person or an organization." I study the human-computer interface, and I'm especially interested in the dysfunctional consequences of technology use. For instance, why has US healthcare quality not improved and medical errors continue to occur, even after spending $30 billion federal incentives on electronic medical record (EMR) adoption among physicians. My 2001 MIS Quarterly paper on why people discontinue technology use is widely viewed as one of the seminal contributions to research in this area.
I have worked with state and county governments, regional hospitals, and community-based organizations on a wide range of healthcare informatics projects, including assessing the state of healthcare delivery in Manatee County, Florida, estimating the business value of healthcare IT investments, and understanding why physicians resist healthcare IT.
My newest areas of research are social media and innovations, predominantly using big data and analytics. In the social media space, I'm particularly interested in understanding how misinformation (rumors) spread on social media, how people acquire, filter, and process potentially biased information on social media. In the innovation space, I study newer ways of innovating in today's networked world, such as crowdsourcing ideas, innovation contests, user-generated innovations.
I have worked with students on projects such as disaggregating large volumes of textual information, such as online product reviews on Amazon, into attribute-based classification using text mining, machine learning, and natural language processing, and prototyping and building a mobile/web-based app to facilitate rescue operations during natural disasters such as hurricanes.
I have worked with state and county governments, regional hospitals, and community-based organizations on a wide range of healthcare informatics projects, including assessing the state of healthcare delivery in Manatee County, Florida, estimating the business value of healthcare IT investments, and understanding why physicians resist healthcare IT.
My newest areas of research are social media and innovations, predominantly using big data and analytics. In the social media space, I'm particularly interested in understanding how misinformation (rumors) spread on social media, how people acquire, filter, and process potentially biased information on social media. In the innovation space, I study newer ways of innovating in today's networked world, such as crowdsourcing ideas, innovation contests, user-generated innovations.
I have worked with students on projects such as disaggregating large volumes of textual information, such as online product reviews on Amazon, into attribute-based classification using text mining, machine learning, and natural language processing, and prototyping and building a mobile/web-based app to facilitate rescue operations during natural disasters such as hurricanes.
Key Publications
- Teo, T. S. H. and Bhattacherjee, A., “Knowledge Transfer and Utilization in IT Outsourcing Partnerships: A Preliminary Model of Antecedents and Outcomes,” Information & Management, Forthcoming.
- Bhattacherjee, A. and Park, S. C., “Why End-Users Move to the Cloud: A Migration-Theoretic Analysis,” European Journal of Information Systems, Forthcoming.
- Midha, V. and Bhattacherjee, A., “Governance Practices and Software Maintenance: A Study of Open Source Projects,” Decision Support Systems, (54:1), December 2012, 23-32.
- Bhattacherjee, A., Limayem, M., and Cheung, C., “User Switching of Information Technology: A Theoretical Synthesis and Empirical Test,” Information & Management, (49:7/8), November-December 2012, 327-333.
- Kayhan, V. O., McCart, J., and Bhattacherjee, A., “Cross-Bidding in Simultaneous Online Auctions: Antecedents and Consequences,” Information & Management (47:7-8), December 2010, 325-332.
- Lin, C. P. and Bhattacherjee, A., “Extending Technology Usage Models to Interactive Hedonic Technologies: A Theoretical Model and Empirical Test,” Information Systems Journal (20:2), March 2010, 163-181.
- Gill, T. G. and Bhattacherjee, A., “Fashion Waves versus Informing: Response to Baskerville and Myers,” MIS Quarterly (33:4), December 2009, 667-671 (Invited Article).
- Sun, Y., Bhattacherjee, A., and Ma, Q., “Extending Technology Usage to Work Settings: The Role of Perceived Work Compatibility in ERP Implementation,” Information & Management (46:6), August 2009, 351-356.
- Gill, G. and Bhattacherjee, A., "Who Are Who Informing? Issues And Recommendations Regarding MIS Research as an Informing System," MIS Quarterly (33:1), June 2009, 217-235.
- Bhattacherjee, A. and Hikmet, N., "Physicians’ Resistance toward Healthcare Information Technology: A Theoretical Model and Empirical Test," European Journal of Information Systems (16), 2007, 725-737.
- Karimi, J., Somers, T., and Bhattacherjee, A., “The Role of Information Systems Resources in ERP Capability Building and Business Process Outcomes,” Journal of Management Information Systems (24:2) Fall 2007, 225-265.
- Karimi, J., Somers, T., and Bhattacherjee, A., “The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study,” Journal of Management Information Systems (24:1), Summer 2007, 101-134.
- Bhattacherjee, A. and Sanford, C., "Influence Strategies for Information Technology Usage: An Elaboration-Likelihood Model," MIS Quarterly (30:4), December 2006, 805-825.
- Bhattacherjee, A. and Premkumar, G. "Understanding Changes in Belief and Attitude Toward Information Technology Usage: A Theoretical Model and Longitudinal Test," MIS Quarterly (28:2), June 2004 pp. 229-254.
- Bhattacherjee, A. "Individual Trust in Online Firms: Scale Development and Initial Test," Journal of Management Information Systems (19:1), Summer 2002, pp. 211-241.
- Bhattacherjee, A. "An Empirical Analysis of the Antecedents of Electronic Commerce Service Continuance," Decision Support Systems (32:2), December 2001, pp. 201-214.
- Bhattacherjee, A. "Understanding Information Systems Continuance: An Expectation-Confirmation Model,"MIS Quarterly (25:3), September 2001, pp. 351-370.
- Karimi, J.; Bhattacherjee, A.; Gupta, Y. P.; and Somers, T. M., “The Effects of MIS Steering Committees on Information Technology Management Sophistication,” Journal of Management Information Systems (17:2), Fall 2000, 207-230.
- Bhattacherjee, A., “Acceptance of E-Commerce Services: The Case of Electronic Brokerages,” IEEE Transactions on Systems, Man, and Cybernetics – Part A: Systems and Humans (30:4), July 2000, 411-420.
- Parthasarathy, M. and Bhattacherjee, A. "Understanding Post-Adoption Behavior in the Context of Online Services," Information Systems Research (9:4), December 1998, pp. 362-379.
- Bhattacherjee, A., “Intraorganizational Use of Information Technology: A Principal-Agent Model,” Decision Sciences (29:1), Winter 1998, 139-162.
- Bhattacherjee, A., “Management of Emerging Technologies: Experiences and Lessons Learned at U S WEST,” Information & Management (33:5), May 1998, 263-272.